SGOS Upgrade/Downgrade Requirements and Resources

Products

• ProxySG Software - SGOS

Issue/Introduction

The requirements and resources for upgrading or downgrading SGOS for Edge Secure Web Gateway (formerly ProxySG).

*Important note: For Advanced Secure Gateway (ASG), you will need to follow the upgrade/downgrade path and recommendations from the ASGOS specific release notes and documentation.

Resolution

We recommend adhering to supported SGOS upgrade paths and ensuring that configuration and policy migrations are done correctly.

Unsupported upgrade or downgrade paths can cause long term unexpected behavior. Ultimately, these could cause a lack stability of the appliance, which could require a factory reset and manual reconfiguration to fix.

For upgrades and release notes, see the following:

• Release Notes - Available under "Product Downloads" on the Broadcom Support Portal.
• SGOS Upgrade/Downgrade - Displays the correct paths to be performed for successful upgrades and downgrades.
• The ASG has a built in CAS and requires the CAS upgrade path is simultaneously followed. See the Advanced Secure Gateway Upgrade/Downgrade Quick Reference.

For recommended releases, see Recommended stable releases for Edge SWG (ProxySG) and Advanced Secure Gateway (ASG)

For upgrade information, see the following:

• Upgrade Edge SWG (ProxySG) or Advanced Secure Gateway via the GUI
• Upgrade Edge SWG (ProxySG) or Advanced Secure Gateway via command line interface
  
• Upgrade Edge SWG (ProxySG) via Admin Console