This Knowledge Base article provides information on the best practices for planning and executing a successful Disaster Recovery program for the Symantec Endpoint Encryption product.
Use the information in this article to help prepare the Symantec Endpoint Encryption 11.3.x environment and data in an event of a disaster or an unplanned interruption, such as a natural disaster or power outage.
Preparing for disaster recovery:
You prepare for disaster recovery by backing up the Management Password, database files, database settings, server certificate, server installation files, Active Directory settings, port numbers, and the domain name, IP address, and host name of the management server. You should also back up all client installation files As a best practice, you should store the backed-up data off-site at a secure location.
High-level tasks to prepare for disaster recovery
The following sections describe recommended practices to help you prepare and manage disaster recovery in your enterprise. Although, an administrator can perform the following recommendations, you can contact Symantec Technical Support for any assistance with the process.
|Step 1: Back up the database often||Back up your database immediately following the successful installation and configuration of the Symantec Endpoint Encryption Management Server. At scheduled, frequent intervals, you should manually backup your database or perform automatic backups. For more information on backing up your Microsoft SQL Server database, see the Microsoft MSDN Library or your database owner.|
|Step 2: Back up important files or save information that you will require when you start the disaster recovery process||The files or information that you must back up or save and use during the disaster recovery process are:
|Step 3: Copy the files you backed up off-site||
Store the backed-up data off-site at a secure location.
Caution: When you backup files to a secure, off-site location, be sure that the files are copied properly. If the copied files are corrupted, you cannot restore your data.
|Step 4: Test your backup strategy||Simulate a mock-disaster situation and try to restore all backed up files, database, and re-establish communication between server and clients.
Caution: To minimize the associated risks of simulating a mock-disaster situation, carefully review your organization’s policies and procedures.
Recovering after an interruption - disaster recovery sequence
Symantec recommends that you adhere to a recommended disaster recovery preparation and strategies. If you do encounter an interruption and need to recover, follow this recovery sequence:
This only applies to Symantec Endpoint Encryption 11.3.x