One or more Symantec Data Loss Prevention (DLP) Detection servers are stuck in a starting state.
Restarting the detection server service locally on the detection server does not resolve the issue.
The following error will be in the RequestProcessor log:
FileReader and RequestProcessor become stuck in a restarting loop due to an unsuccessful policy load attempt.
To validate this issue:
To resolve this issue, find and disable the problematic policy:
Note: The following can cause an unsuccessful policy load attempt on a Detection server: