Include more Email statistics in Daily Status Email for Symantec Encryption Management Server and Reporting
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Include more Email statistics in Daily Status Email for Symantec Encryption Management Server and Reporting

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Article ID: 158583

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Updated On:

Products

Encryption Management Server Desktop Email Encryption Drive Encryption Endpoint Encryption File Share Encryption Gateway Email Encryption PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK

Issue/Introduction

Currently Symantec Encryption Management Server (SEMS/PGP Server) has the ability to include certain server statistics and email the Administrator of the SEMS.  Some of these statistics include Mail Encryption statistics for the following:

Processed Today:
Encrypted Today:
Decrypted Today:
Messages in Queue:
Messages dropped from Queue:
Messages in Archive Queue:
Messages dropped from Archive Queue:
________________________________________
Total Processed:
Total Encrypted:
Total Decrypted:
Total Dropped From Queue:
Total Dropped From Archive Queue:

A request has been created to include more statistics such that these statistics can be broken down by external recipient domains.  For example, if sending a message to senderdomain.dom, SEMS should include how many emails were encrypted with PGP Keys, Symantec Web Email Protection, PDF Email Protection, X.509, etc., and list these statistics per day, week, and per month, and per domain for each of these.

 

Resolution

A formal feature request has been made to include this functionality and is currently under review by Symantec Product Management.  If you would also like to have increased reporting and Daily Status Email functionality, please reach out to Symantec Encryption Support and mention this article. 

 

 

 

Additional Information

EPG-24506

201896 - Include more reporting for Symantec Encryption Management Server/PGP Server