How to enable and disable CSAPI debug logging for Symantec Scan Engine (Linux)
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Article ID: 156336
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Updated On:
Products
Protection Engine for Cloud Services
Scan Engine
Protection Engine for NAS
Issue/Introduction
As instructed by Symantec's support engineer, you want to know how to enable and disable CSAPI debug logging feature.
Environment
- Symantec Scan Engine (SSE) versions 5.2.5 through Symantec Protection Engine (SPE) 7.5.x running on Solaris or Linux (CSAPI 9.0 or later)
Resolution
IMPORTANT
- This procedure requires symcscan service to restart twice.
- CSAPI logging should be turned on/off as requested by Symantec's support Engineer, and should be enabled within a reasonablly short period.
How to enable CSAPI debug logging
- Log in to SPE host with root privilege.
- Stop SPE.
# /etc/init.d/symcscan stop
- Set the following shell variables. Note that no spaces are allowed before and after the equal sign.
# export CSAPI_DEBUG_LOG=/var/log/csapi.log
# export CSAPI_DEBUG_LEVEL=5
# export CSAPI_DEBUG_FILE_SIZE_LIMIT=104857600
# export CSAPI_DEBUG_SECTION=2307
- Start symcscan.
# /etc/init.d/symcscan start
- See if the log is generated.
IMPORTANT: DO NOT close this shell window until the logging is disabled.
# tail -f /var/log/csapi.log
How to disable CSAPI debug logging
- On the previous shell window, stop SPE
# /etc/init.d/symcscan stop
- Remove shell varilables
# unset CSAPI_DEBUG_LOG
# unset CSAPI_DEBUG_LEVEL
# unset CSAPI_DEBUG_SECTION
# unset CSAPI_DEBUG_FILE_SIZE_LIMIT
- Start SPE
# /etc/init.d/symcscan start
- Submit the resulting CSAPI log (/var/log/csapi.log) to Symantec Support Engineer.
Additional Information
Wrong version?
For SPE 7.8 and later, see 164895
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