Windows Assessment Scan Exit Codes

Products

• Patch Management Solution for Windows

Issue/Introduction

What do the error codes returned by the Windows Assessment Scan mean?

Error 1 through 8, 9009, -2147467259, or 2147942402, can be returned

Resolution

 

Exit code	Description
0*	Success
1*	UnknownException - There was caught unexpected exception during the tool operation.
2	CannotInitialize - Startup initialization of the tool has failed.
3	CannotRegisterAssessmentEngine - Failed registration of COM service ("STPatchAssessmentSrv.exe")
4	PatchAssessmentFailed - Failed run of Patch Assessment engine (review error code with this Exit Code, for it may be relative to permissions [0x80070005], or some other means of failure) 164743, 158435
5	CannotParseAssessmentResults - Could not parse results of Patch Assessment engine run. 164873
6	CannotLoadPatchCatalogFile - There is no (or could not parse) the "catalog.xml" file.
7	CannotSendInventory - Could not send inventory information via the NS Agent.
8	CannotGenerateFileResults - Could not create output XML file with results of the Patch Assessment.
9	DoesNotMeetThePrerequisites - Assessment finished unsuccessfully because the Operating System is too old and no longer supported. This behavior is applicable for Patch data feed version 7.4 and Windows Vista/Windows Server 2008 OS or older
9009 or -2147467259	Software Update Agent Not Ready 173448
2147942402	FileNotFound - Files not generated during PMImport download; ensure PMImport can run without failures

Note: Beginning in Symantec Management Platform 8.5, a return code of 1 corresponds to a Success.  Also, the return code of 0 indicates a failure in 8.5 and later.