In some scenarios, such as virtualizing physical hardware, it is necessary to migrate the Endpoint Encryption Management Server to a new system. Doing so can disrupt the communication between Endpoint Encryption clients and the server, so this article provides assistance on doing this without the need of updating all of the clients.
Before migrating the server, consider the configuration of the server, and current communication settings for your clients:
Ideally, if clients use an external load balancer or proxy to reach the Management Server, then a new server can have a different hostname and IP address, and the load balancer/proxy can point to the replacement server seamlessly.
If no Load Balancer etc. is being used, and moving to a new server is necessary, go through the following steps:
After the installation is complete, log in to the Symantec Endpoint Encryption Manager and verify that existing client data appears. Check the client communication URL to verify it responds, and make sure clients are able to communicate with the new server.
Scenario 1: (PGP to SEE)
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Scenario 2: Moving SEE Clients from the same database to another SEE Management Server with the same Database
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Scenario 3: Moving same SEE database from one DB instance to another
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Scenario 4: Moving from one SEE database to a completely different SEE database.
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