It is vital, especially in a clustered environment, that the clocks on each PGP Encryption Server (Symantec Encryption Management Server) show the correct time.
The Encryption Management Server time is displayed in the administration console on the top right of the Reporting / Overview page.
To set the time, do the following after logging into the administration console:
If the Use NTP Server option is already enabled but the time displayed is inaccurate, it means either:
Ensure that the NTP server name or IP address is valid. To do this, reach out to Symantec Encryption Support for further guidance. You will want to configure ssh to the PGP Encryption Server as part of these steps.