How Can I Automatically Open Projects In A Scheduler (OWB, MSP) When Using Firefox Or Chrome?

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Article ID: 15143

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

  • When I use Internet Explorer, projects open automatically when using the "Open in Scheduler" (to Open Workbench or Microsoft Project), but not when I use Firefox or Chrome.
  • In Chrome, a sched.nikusl file shows at the bottom that I have to click on to launch the project in MSP
  • How can I open them automatically when using those browsers?

Cause

  • When using the "Open in Scheduler" option, a .nikusl file is downloaded for the CA PPM Schedule Connect application to open the appropriate project in the scheduler of choice.
  • Internet Explorer will open this file by default, but Firefox or Chrome will download the file by default.

Environment

Release: All Supported Releases
Component: Clarity Microsoft Project Interface

Resolution

In order to open this file automatically:

  1. FIREFOX
  • By default, Firefox will ask if you want to open the file or save it to your downloads folder.
  • Check the "Do this automatically for files like this from now on" checkbox to set it as a new default option:

     2. CHROME

  • Chrome will download the file by default, but it can be chosen to "Always open files of this type" automatically by clicking on it in the bar that appears below:

  • Note: These files will still be downloaded to your computer, regardless of the browser and settings used, like Internet Explorer does on its temporary files folder.
    • All the above depends on your browser settings.
    • Please check with the browser vendor on how to adjust those settings if they have already been customized or for additional information.

Additional Information

  • Clarity PPM and MSP integration known defects - Support Technical Document Index (KB: 15956)

  • Clarity PPM and MSP integration - List of knowledge documents (KB: 71385)

  • See KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM

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