Symantec VIP Enterprise Gateway end-of-support(EOS) announcement of 9.8.4 and earlier versions

Products

• VIP Service

Issue/Introduction

VIP Enterprise Gateway end-of-support(EOS)\end-of-life(EOL) announcement of 9.8.4 and earlier versions.

Resolution

VIP Enterprise Gateway end-of-support dates (source: VIP Product Lifecycle):

VERSION	END OF SUPPORT
VIP Enterprise Gateway 9.9.0 and later	not yet announced
VIP Enterprise Gateway 9.8.4	March 31, 2023
VIP Enterprise Gateway 9.8.3 (and earlier)	April 30, 2020

 

Q. How can I upgrade to the latest version of VIP Enterprise Gateway?

Full instructions for upgrading to the latest version of Symantec VIP Enterprise Gateway are available on the VIP Enterprise Gateway Update documentation page.
VIP Enterprise Gateway software is available for download from your VIP Manager portal. 

Q. VIP Enterprise Gateway 9.7 Self-Service IdP Proxy Service is discontinued. Is this supported?

The Self Service Proxy (IdP Proxy) has been discontinued from the VIP Enterprise Gateway 9.9 release.  As an alternative to the SSP IdP Proxy service, protect your IdPs URLs behind a reverse proxy application such as ADFS Web Application Proxy (Windows) or Squid (Linux). For more information, refer to the SSP online help.

Q. Does an upgrade require downtime, and if so, for how long?

If upgrading, allow a minimum of 15-30 minutes per server to perform the upgrade. Always perform upgrade testing on non-production servers. 

Q. Where can I download third-party application integration guides for VIP Enterprise Gateway?

For information on integrating and using common third-party applications with VIP, see VIP Integrations documentation. PDF versions are available on the Related Documents page. 

Additional Information

All VIP documentation are accessible on the Symantec VIP documentation page.