Symantec VIP Enterprise Gateway end-of-service (EOS)

Products

• VIP Service

Issue/Introduction

VIP Enterprise Gateway end-of-support(EOS)/end-of-service announcement of 9.9.x and earlier versions.

Resolution

VIP Enterprise Gateway end-of-support dates

 

VERSION	END OF SUPPORT
VIP Enterprise Gateway 9.11.x	Not Planned
VIP Enterprise Gateway 9.10.3 VIP Enterprise Gateway 9.10.2 VIP Enterprise Gateway 9.10.1 VIP Enterprise Gateway 9.10.0	Not Planned
VIP Enterprise Gateway 9.9.2 VIP Enterprise Gateway 9.9.1 VIP Enterprise Gateway 9.9.0	31-Jan-2025
VIP Enterprise Gateway 9.8.4	31-Mar-2023
VIP Enterprise Gateway 9.8.3 (and earlier)	30-Apr-2020

 

Q. How can I subscribe to product updates? 

• Log in to Broadcom Support Portal at https://support.broadcom.com/
• Click your name > 'Notification Settings'. 
• Search for the 'VIP Service' product, then select your desired subscription notifications. (See also: KB 142615)
• Sign up for notifications in the Broadcom/Symantec community pages to get product updates.

Q. How can I upgrade to the latest version of VIP Enterprise Gateway?

• Symantec VIP Enterprise Gateway upgrade guides are available on the VIP documentation page.
• Symantec VIP Enterprise Gateway upgrade quick reference.
• VIP Enterprise Gateway software is available for download from your VIP Manager portal.

Q. Does an upgrade require downtime, and if so, for how long?

If upgrading, allow a minimum of 15-30 minutes per server to perform the upgrade. Always perform upgrade testing on non-production servers. 

Additional Information

All VIP documentation are accessible on the Symantec VIP documentation page.