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FEATURE REQUEST: Add support for the Yubikey NEO and Yubikey 4 at the PBA in SEE.


Article ID: 150597


Updated On:


Endpoint Encryption




Feature request to add support for the Yubikey NEO and Yubikey 4 smart cards in Symantec Endpoint Encryption 11.1.x.
The cards are not recognized at Pre-Boot Authentication.
They are plugged into USB 2.0 ports.


A Feature Request has been submitted for “adding support for the Yubikey NEO and Yubikey 4 smart cards at the Pre-Boot Authentication in SEE 11.1.x”.

Symantec Corporation is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated.

To have your organization added to the list of companies that desire this Feature Request, please contact technical support.