How Can I Change SMTP Server Port for CA PPM Mail Notifications?

Article Id: 14773

Status: Published

Updated On: 14-02-2018 08:05

Legacy Id: TEC1400456

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

My SMTP mail server for mail notifications uses a port other than 25, how can I change this port in CA PPM configuration?

Environment:

All On Premise CA PPM releases.

Resolution:

Unfortunately, it is not possible to specify a port other than 25 for SMTP mail server.

SMTP configuration can be found in CSA > Server Properties > System, where the following can be configured:

Hostname (without port; PPM requires port 25)
Default sender address
(Optional) Use Authentication, necessary if the SMTP requires user/password authentication.