How Can I Change SMTP Server Port for CA PPM Mail Notifications?

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Article ID: 14773

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction



My SMTP mail server for mail notifications uses a port other than 25, how can I change this port in CA PPM configuration?

Environment

All On Premise CA PPM releases.

Resolution

Unfortunately, it is not possible to specify a port other than 25 for SMTP mail server.

SMTP configuration can be found in CSA > Server Properties > System, where the following can be configured:

  • Hostname (without port; PPM requires port 25)
  • Default sender address
  • (Optional) Use Authentication, necessary if the SMTP requires user/password authentication.