How Can I Change SMTP Server Port for CA PPM Mail Notifications?

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

My SMTP mail server for mail notifications uses a port other than 25, how can I change this port in CA PPM configuration?

Environment

All On Premise CA PPM releases.

Resolution

Unfortunately, it is not possible to specify a port other than 25 for SMTP mail server.

SMTP configuration can be found in CSA > Server Properties > System, where the following can be configured:

• Hostname (without port; PPM requires port 25)
• Default sender address
• (Optional) Use Authentication, necessary if the SMTP requires user/password authentication.