SMP/E Internet Service Retrieval failing - GIM69207S (Connection refused) UnknownHostException

book

Article ID: 145062

calendar_today

Updated On:

Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA LDAP Server for z/OS CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware MF - MISC OLD CODES SERVICE ASSURE Generic Uniservice for CICS Generic Uniservice II CA Output Management Web Viewer

Issue/Introduction

Internet Service Retrieval fails trying to connect with rdownloads.broadcom.com via https.
Also getting: java.net.UnknownHostException: eapi.broadcom.com .

Running at SMP/E Level 36.101 on z/OS V2R2.

...The job then ends after 10 retries with a condition code of 12.

Cause

SMP/E code is back leveled. In particular the following Java program file handles parsing the <dataURI> from the server's response:

/usr/lpp/smp/IBM/GIMJVXMP

Environment

Release : Any

Component : CA RECEIVE ORDER

Resolution

The following NOTE is documented in the related documentation:

If running at or above the minimum required SMP/E level, verify you are picking up the correct version of GIMJVXMP.

If necessary, contact IBM for additional guidance.

Additional Information

KB Article #137284