SMP/E Internet Service Retrieval failing - GIM69207S (Connection refused) UnknownHostException

Products

• CA CIS
• CA Common Services for z/OS
• CA 90s Services
• CA Database Management Solutions for DB2 for z/OS
• CA Common Product Services Component
• CA Common Services
• CA ecoMeter Server Component FOC
• CA Easytrieve Report Generator for Common Services
• CA Infocai Maintenance
• CA IPC
• Unicenter CA-JCLCheck Common Component
• CA LDAP Server for z/OS
• CA Mainframe VM Product Manager
• CA Chorus Software Manager
• CA On Demand Portal
• CA Service Desk Manager - Unified Self Service
• CA PAM Client for Linux for zSeries
• CA Mainframe Connector for Linux on System z
• CA Graphical Management Interface
• CA Web Administrator for Top Secret
• CA CA- Xpertware
• MF - MISC OLD CODES
• SERVICE ASSURE
• Generic Uniservice for CICS
• Generic Uniservice II
• CA Output Management Web Viewer

Issue/Introduction

Internet Service Retrieval fails trying to connect with rdownloads.broadcom.com via https.
Also getting: java.net.UnknownHostException: eapi.broadcom.com .

Running at SMP/E Level 36.101 on z/OS V2R2.

...The job then ends after 10 retries with a condition code of 12.

 

Cause

SMP/E code is back leveled.  In particular the following Java program file handles parsing the <dataURI> from the server's response:

/usr/lpp/smp/IBM/GIMJVXMP

Environment

Release : Any

Component : CA RECEIVE ORDER

Resolution

The following NOTE is documented in the related documentation:

If running at or above the minimum required SMP/E level, verify you are picking up the correct version of GIMJVXMP.

If necessary, contact IBM for additional guidance. 

Additional Information

KB Article #137284