SMP/E Internet Service Retrieval failing - GIM69207S (Connection refused) UnknownHostException

Products

• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• LDAP SERVER FOR Z/OS
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware
• MF - MISC OLD CODES
• SERVICE ASSURE
• GENERIC UNISERVICE FOR CICS
• GENERIC UNISERVICE II
• Output Management Web Viewer

Issue/Introduction

Internet Service Retrieval fails trying to connect with rdownloads.broadcom.com via https.
Also getting: java.net.UnknownHostException: eapi.broadcom.com .

Running at SMP/E Level 36.101 on z/OS V2R2.

...The job then ends after 10 retries with a condition code of 12.

 

Environment

Release : Any

Component : CA RECEIVE ORDER

Cause

SMP/E code is back leveled.  In particular the following Java program file handles parsing the <dataURI> from the server's response:

/usr/lpp/smp/IBM/GIMJVXMP

Resolution

The following NOTE is documented in the related documentation:

If running at or above the minimum required SMP/E level, verify you are picking up the correct version of GIMJVXMP.

If necessary, contact IBM for additional guidance. 

Additional Information

KB Article #137284