1. The max % Load / units for that the assignment is set as 0
AND
2. MSP Assignment Units Mapping with PPM Assignment is checked on the Administration side of Clarity
This combination means that when the project is exported to MSP, it looks at the max % load value in Clarity, and not the team allocation value.
Release : All Supported Releases
Component : CA PPM MICROSOFT PROJECT (MSP)
1. Export project from Clarity PPM to MSP
2. Uncheck the milestone checkbox that the task may get set to as part of the issue because it was changing to 0 day duration because of the 0 allocation
3. Chang the user's assignment units to 100 for the task (double click on task and click on Resources tab and update the units there)
4. Update the dates of the task and ETC to desired amounts
5. Save changes back to Clarity PPM
Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index