What is the meaning of most common error for Scalability Collect job ?
Release : 14
Component : Client Automation
2020-01-28 11:44:46 Performing Job:JY-W2K16-14SP2 Collect
2020-01-28 11:45:05 Common Server Collect Failed
This could indicate a communication problem with cserver plugin on scalability server.
Try to restart it :
caf stop cserver
caf kill cserver
caf start cserver
See https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=136430
2020-01-28 11:48:29 Performing Job:JY-W2K16-14SP2 Collect
2020-01-28 11:58:45 Software Signatures validation failed for sector JY-W2K16-14SP2
2020-01-28 12:09:04 Intellisig validation failed for sector JY-W2K16-14SP2
Could indicate a communication problem with plugin amrss on scalability server.
Try to restart amrss on scalability server :
caf stop amrss
caf kill amrss
caf start amrss
Could also indicate a CAM communication problem between Domain and Scalability Server.
Try camping from Domain to Scalability to check if it works.
camping scala_name
2020-01-28 12:14:36 Performing Job:JY-W10-1803 Collect
2020-01-28 12:17:01 Unable to open Server:JY-W10-1803
This could indicate a network communication between Domain and Scalability Server
Check where is the communication problem using these commands :
ping scala_name
camping scala_name
caf ping scala_name