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NSA not showing both AWS servers on cluster after enabling JDBC Ping
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Article ID: 143356
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Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
On two AWS Clarity app servers in cluster, tried enabling JDBCPing by following the instructions on Clarity website.
Now unable to see both servers on the NSA, but just one
Environment
Release : Any
Component : CA PPM APPLICATION
Resolution
AWS environment will use JDBC Ping for multicast.
Checking CMN_JGROUPS_PING we can see all the services are registered.
For NSA to show up all services, we need to allow all traffic between the two nodes and not just specific ports.