UIM - Admin Console error after upgrade
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UIM - Admin Console error after upgrade

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Article ID: 136813

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After upgrade I cannot open any probe configuration with Admin Console. 

Error received is: Unable to Read configuration / Configuration was unable to be retrieved. Server Replied: CA UIM SERVER - Page Not found

(server replied with xml)

 

Environment

Release :DXUIM 9.2.0, 20.1, 20.X, 23.4

Component : UIM - ADMIN_CONSOLE

Cause

- Suspect Admin Console install

Resolution

Try the following steps:

1) stop the admin console wasp

2) increase log level to 5 and logsize to 20000

3) redeploy (to the adminconsole wasp robot) the following probes in their latest version in the archive:

- adminconsoleapp

- ppm

- mps

- mpse

- wasp

4) restart the robot where the admin console wasp is (if it's your primary hub restart the primary hub)

5) start the wasp Now Try to open a probe config.

If you still have the same error please log a support case and add the following information: wasp.log adminconsole.log mps.log

If it works, set the loglevel back to what it previously was in the wasp.

Additional Information

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