Every time you try to open a project in the New User Experience (UX) in our Clarity environment you get the following error:
API-1019: Could not process the request due to internal error.
API-1019 : Could not process the error due to internal error
ERROR 2021-09-21 18:35:40,396 [https-jsse-nio2-8443-exec-268] ppm.rest (clarity:user:session:PPM_REST_API) Exception processing request for resource [statusReportPublisher], query string [/private/statusReportPublisher]
java.lang.InternalError: java.lang.reflect.InvocationTargetException
at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:86)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.desktop/sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
at java.desktop/sun.font.SunFontManager.getInstance(SunFontManager.java:249)
at java.desktop/sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:265)
at java.desktop/sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:251)
at java.desktop/sun.awt.SunToolkit.getFontMetrics(SunToolkit.java:582)
at java.desktop/sun.awt.HeadlessToolkit.getFontMetrics(HeadlessToolkit.java:330)
at org.zefer.font.c.super(Unknown Source)
at org.zefer.font.c.<init>(Unknown Source)
at org.zefer.cache.ResourceCache.getFontMetrics(Unknown Source)
at org.zefer.html.doc.q.Object(Unknown Source)
at org.zefer.html.doc.q.Ö00000(Unknown Source)
at org.zefer.html.doc.w.<init>(Unknown Source)
at org.zefer.html.doc.PD4MLHtmlParser.buildDocument(Unknown Source)
at org.zefer.pd4ml.PD4ML.o00000(Unknown Source)
at org.zefer.pd4ml.PD4ML.render(Unknown Source)
at com.niku.union.utility.PDFGenerator.create(PDFGenerator.java:55)
at com.ca.clarity.projmgr.rest.function.StatusReportPublisherFunctionResource.create(StatusReportPublisherFunctionResource.java:97)
Tip: The API-1019 error code can also mean you are attempting to use a Studio attribute in the New User Experience that does not have a valid REST API alias name.
See also: APIs in Clarity - Frequently Requested Information