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DUAS6: EEP errors about " Unknown resource nature " in universe.log

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Article ID: 134896

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

After upgrading v5 to v6, universe.log is filled with the following kind of errors every X seconds:


|ERROR|X|EEP|pid=p.t| o_eep_prepare_job_data    | Unknown resource nature 0

|ERROR|X|EEP|pid=p.t| o_eep_handle_asynchronous | Error preparing the resource data: o_eep_prepare_job_data returns -1

|ERROR|X|EEP|pid=p.t| o_eep_srv_impl_api_callba | Error handling the request. o_eep_trt_req returns -1


What do these messages mean and how to fix them?

Environment

Release : 6.x

Component : DOLLAR UNIVERSE 

Cause

Resource created with a wrong definition was being awaited by a Job in Event Wait status.

Resolution

In order to fix the problem, you should check:


Resource (excluding the Logical) definitions

History Trace / Resource Log of Jobs in Event Wait Status in order to identify the Resource that is generating the errors


Once identified, fix the Resource Definition or the Launch Formula of the problematic Uproc and then relaunch the Uproc.


Else, delete the Job in Event Wait status and relaunch it with the correct Resource definition.