Cannot save % complete or other values on some tasks of a project

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Article ID: 130549

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Unable to update % complete or other attribute values on any of the tasks in a project in Clarity PPM. 

Environment

Release:
Component: ODPRM

Resolution

Check to make sure that the Save button being used is the one in the General section of the Task Properties. The bottom Save button, if there is an assignment on the task, will save changes to the assignment section. The Save and Save and Return buttons in the  Task Properties General section is used to save changes to the task details such as % Complete, and task Status.

<Please see attached file for image>

Screenshot of Save buttons

Additional Information

See KB000103484 - Task status and % Complete cannot be changed and there is a mismatch in the two values

Attachments

1558687827083000130549_sktwi1f5rjvs16fdz.jpeg get_app