Time Slicing job failures - troubleshooting

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Tips to aid in troubleshooting Time Slicing job failures and errors 

Resolution

1. Check if other jobs appear to be running okay
2. Check the bg-ca.logs and bg-system.logs for the time frame the issue occurred for specific blobcrack errors
3. Is the Administration - Time Slices page up-to-date or behind? (It should all be caught up by the frequency of the scheduled Time Slicing job). If the job is supposed to run every minute, then the "Last Run Date" should be reflecting the closely to that frequency
4. Try scheduling the Time Slicing job again and see if it runs to completion

Additional Information

See also:

• Time Slicing job appears to be hanging - troubleshooting
• Time Slicing job fails with deadlock errors - troubleshooting
• Time Slicing job slow performance - troubleshooting