Errors that may be seen:
We couldn’t authenticate with the credentials provided. Please try again.
4. Refresh OData Model job fails with error:
Unable to connect to OData Service Server due to invalid credentials.
5. When connecting to odata from browser: No data shown, see a blank page
1. Please contact Broadcom support for assistance with below step:
2. Check also KB: KB000112361 prior to opening a case in case this is an issue with the user that needs updating.
See KB 141061 - How to search for known Clarity PPM Issues using Self Service