Errors / Issues that may be seen when not being able to connect to OData:
We couldn’t authenticate with the credentials provided. Please try again.
This can happen if a second instance of the Refresh OData Model Job is kicked off while one is running. Additional preventive measures:
Please contact Broadcom support for assistance with below step:
Check also KB: OData Error "Invalid user Id or Password" prior to opening a case in case this is an issue with the user that needs updating.