You are experiencing quick time-outs in Open Workbench (OWB) where you are unable to save project updates back to Clarity within 5 mins of having the project open or being prompted for credentials. You may also see that projects hang when attempting to save projects back to Clarity.
The below error may be observed (but not always) when opening a project:
A server error occured during login: - Connection timed out: connect
Component: CLARITY OPEN WORKBENCH (OWB)
Create the following environment variable on the workstation: JAVA_TOOL_OPTIONS=-Dsun.net.client.defaultConnectTimeout=300000;-Dsun.net.client.defaultReadTimeout=300000
The default for SaaS customers is 15 minutes, so if you are a SaaS Customer try 14 minutes or less or 0 for no timeout. To check the timeout value: