How can I get to the various Clarity logs such as app-ca.logs, bg-ca.logs, and bg-dwh.logs?
Clarity logs can benefit in troubleshooting various issues, some examples including
Release: All Supported Releases
Component: Clarity Application
Method 1 (On Premise and SaaS (On Demand)): Security Logs page in Clarity
3. From the Log File drop down, select the log you wish to view (Example app-ca.log)
4. Change the Max Size to a larger size dependent on the amount of data you need to view
5. Click Go
Notes
Method 2 (On Premise) - CA PPM System Administration (CSA)/NSA Log Viewer
Method 3 (On Premise) - In the Clarity Home/logs folder
Logs can also be found by accessing the logs folder found on the Clarity server in your Clarity Home directory