Arcot Auth Scheme not returning to Target application after Authentication

Products

• CA Advanced Authentication
• CA Risk Authentication
• CA Strong Authentication

Issue/Introduction

User is observing looping behavior after completing the authentication

1. The user enters a protected resource.
2. The appropriate Arcot Auth scheme fires.
3. User enters ID and is sent an email with one time access code.
4. User enters one time access code and is forwarded to enter his own password.
5. User enters his password and is successfully authenticated by Arcot .
6. User if forwarded to FinalFccURL and is then forwarded back to InitialFCC URL instead of Target. 

Environment

All versions

Advanced Authentication

Cause

For CA Single Sign-On Policy Server to work with Adapter there are certain Agent configuration object parameters need to be configured else we will see the above behavior.

Resolution

For CA Single Sign-On Policy Server to work with Advanced Authentication Adapter, set the parameters from the following table in the CA Single Sign-On Agent Configuration Object Dialog screen. If FCCCompatMode parameter is not set to YES then you will observe a looping behavior and after Authentication you will be redirected back to the Login page.

Parameter	Value
CssChecking	Yes
FCCCompatMode	Yes

 

Additional Information

configuring-ca-single-sign-on-policy-server

In addition, if you face Error: Failed to create a persistent session in Session Services in PS. Please refer https://knowledge.broadcom.com/external/article?articleNumber=145273