Time Scale Value Detail on Team Tab Missing in CA PPM

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

The Allocations By Period time scaled value field on the Team - Detail page are not displaying the monthly values (availability, actuals, etc). However, the Allocations do show up in the Team Summary Page.

Also, when checking the time periods in the system,  there does not seem to be an issue nor error message to troubleshoot the issue. Everything appears to be ok, however there is still no data in the fields.

Environment

Release:
Component: ODPRM

Resolution

Check to make sure the Datamart Extraction Job is running. This should populate this data.
As per documentation: https://docops.ca.com/ca-ppm/15-3/en/administration/configure-the-datamart

If you are using Financial Management and you want to see accurate data within the Datamart, complete the following tasks:

• Update time slices for the successful population of various types of sliced data such as actuals, estimates, allocations.

Additional Information

Reference KB000018756 for details on what the Datamart Extraction job updates.