You want to change the hostname of SSIM from the web management interface. After making the change and reboot, you found that both the web management and client console are no longer available to login. The error shows "LDAP server is unavailable"
Error "LDAP server is unavailable" is shown on both web management interface and SSIM client console when attempting to login. Run "status" command in ssh session shows LDAP service is down
This is certificate related problem that new certificate does not change effectively when hostname is changed.
The workaround is to create a new certificate using IP address, not hostname before the change of hostname takes place.
Follow the steps below when changing the hostname and creating the certificate before the appliance reboots: