The customer is attempting to setup Notification Server on a system running with SSL communication. On both the Notification Server & one test machine that has the Altiris Agent installed he is getting the following messages when the agents attempt to send basic inventory.
SendBasicInventory failed: HTTP Request Failed: The operation completed successfully. (-2147352567)
GET NTLM: Response to server challenge denied, check credentials are correct
Get 'HTTPS://<Notification Server>/ALTIRIS/NS/Agent/GetClientPolicies.aspx?xml=<Request configVersion="2"><WrkstaGuid>edf68cea-b5cc-45d2-bc02-53c388179415</WrkstaGuid></Request>&compress=1&hash=4f598109-761b-b099-3811-8d0a2c102c9a' failed: HTTP error: 401 Unauthorized (-2147209951)
HTTP error: 401 Unauthorized (-2147209951)
The Altiris Agent uses anonymous access for all of its communication with the Notification Server. On the Notification Server the account in IIS that is used for anonymous access is the IUSR_ Cause 2:
Cause 2:Anonymous Access has been Disabled in IIS
Modify the Local Security Policy to allow access to the system by the guest group.
*NOTE: If this computer is controlled by a Global Policy then you will need to make the modification to that policy, not the local one.
Resolution 2:Re-enable Anonymous access in IIS.
Once the Permissions are fixed, you will no longer see the above-listed errors/warnings in the log files.
Windows Server 2003 Standard Edition running IIS 6.0
Notification Server 6.0.6074 Service Pack 3 + R5