When running any of the Rules for to import data from Active Directory, an error message is displayed concerning Task Manager or Task Status:
"An error occured while getting task percent complete from task manager web service. Try refreshing the import rules later."
Depending on the version of the Microsoft Active Directory Connector being run, there can be different errors seen.
There can be two causes for this issue: one is corruption in the TaskManager table in the Altiris database, and the other is corruption with an individual rule.
The resolution is different for each cause here are the steps needed to resolve the issue.
First, check to see if the error is happening with every import rule that exists or if it only happens with one. If it is happening for every rule, perform fix 1; if it is for a single rule, look at fix 2.
Note: Before deleting any rules, make sure that there are no objects in the Notification Server database that were imported by the rules to be deleted. Notification Server associates the Active Directory import rule with the objects that it imports and deleting the rule can result in the imported objects not being able to be deleted as a result.
Should this result, see article 1815, "Cleaning up Active Directory (AD) imported computer accounts created by deleted AD import rules," to get instructions on how to remove imported computer accounts.
Notification Server 6.0
Microsoft Active Directory Connector 6.x*