What are the account privileges and requirements needed to enable the DocuSign Securlet on a CloudSOC account?
The following four requirements must be met in order to enable the DocuSign Securlet on our CloudSOC account:
● You must have Administrator privileges on your CloudSOC account.
● You must have an enterprise/demo account on DocuSign.
● You must be an administrator on your DocuSign enterprise/demo account.
● The email address you use as the username for the administrator login on your DocuSign account must be exactly the same as the email address that you use as your CloudSOC username. Furthermore, this email address must be within the primary or secondary domains listed for your CloudSOC account. To confirm, login to CloudSOC, go to the gear icon on the top right corner, then to General, and check your domains as shown below.
-> Note: If necessary, contact Symantec Support via MySymantec to add additional secondary domains.