Not receiving updated logs in Audit after Web Security Service (WSS) integration
CASB Security Standard
CASB Security Premium
CASB Security Advanced
WSS integration creates the data source.
No data comes into Audit.
Data is delayed. It can take up to 4 days to show data.
Configuration must be completed correctly.
Must choose correct Data location
Must complete domain info
Must have correct WSS Integration ID #
If configuration is done incorrectly, WSS back line must create a Change Control Request (CCR) to get engineering to clear the portal.
Give time for data to flow. If a few days have passed without data, please open a support ticket for them to look at the connection.