Not able to connect to a specific data center with Web Security Service.
Web Security Service - WSS
Not able to connect the IPSec tunnel to a specific data center
Verify the Firewall configurations
Make sure that the IPs of the data center have been entered correctly. Refer to
IP addresses for Web Security Services
Try connecting to another data center to verify if it is a data center specific issue.
to check if there is an outage on the data center you tried to connect to.
If everything looks good, open up a technical support case from