This article is intended for users of SymDiag. Though general readers may benefit from the article’s contents, any solutions, insights, or guidance are geared toward those using SymDiag.
The presence of ad blocker extensions in the end user’s browser could result in the following, while using Web Isolation:
Due to the way ad blockers identify DOM elements and block web requests, incorrectly defined ad block extension rules might interfere with normal operation of the Web Isolation platform.
To resolve issues caused by ad blocker extensions, do either of the following:
For further information, see the Symantec Threat Isolation Platform (STIP) Guide for Administrators section on User Experience > Ad Blocker.