Does ITMS support an in-place upgrade of Microsoft operating systems?
No, ITMS does not support an in-place upgrade of Microsoft operating systems. This includes Managed systems, Site Server, Notification Server (SMP) or SQL Server.
If you need additional information we offer the following:
Please use the following document to perform an off-box installation/data migration. --> What are the steps for Migrating an 8.x Notification Server to version 8.5?
For more information about upgrading to IT Management Suite 8.5, please see the following document. --> Things to Know Before You Install/Upgrade IT Management Suite 8.5.