Symantec Data Loss Prevention (DLP) Enforce
Your Enforce Console reflects an incorrect license count after adding new license .slf file. The .slf file itself reflects the correct license count, however rather than replacing the old license file it was added to it.
This process requires that DLP Enforce Services be disabled. This will cause incidents and updates to be held by different detection servers until communication with enforce can be resumed. During this time no incidents will be logged in the Database.
Be aware, this may revert default settings on some Enforce configuration files.
For the correct order to stop and stop the DLP Enforce services, see our KB TECH220062.
https://support.symantec.com/en_US/article.TECH220062.html - Restart DLP Enforce services in the correct order
Should you have any questions or concerns, contact Symantec Technical Support.