As per Symantec commitment to provide best-in-class encryption to our customers, support for Transport Layer Security (TLS) version 1.0 will be discontinued as of September 1st 2018. As such, Schemus Synchronization Tool, which extracts user information (email address, user, and group) from your LDAP directory service and provides user identity data to your Email Security.cloud and Web Security.cloud Security services must be upgraded to the latest 1.50 version.
We urge customers to upgrade to the latest Schemus 1.50 version
Checking current version: Open Schemus>Help>About Schemus>Schemus Synchronizer Version
*You may need to enable the view of hidden files and folders in Windows
For customers already on Schemus version 1.5 and still experiencing the SSL Handshake fatal alert, download and install schemus with JRE from the Client net Downloads menu.
For Linux systems, open a terminal, ensure that the execute permission is set on the installer file, and run it. For example
$ chmod +x Schemus_linux_jre.sh
This step is skipped if the installation is an upgrade from a previous version of the tool
Configuration settings determine the types of synchronization that you can to perform email, users, and groups. If you upgrade to a later version of the Synchronization Tool, you can keep your existing settings or create new ones.
If you want multiple users to run the tool, select a shared directory
*Once the upgrade is completed it is advised to perform a "Refresh" before proceeding with update.
If you have scheduled synchronization task, verify the settings are still correct or follow the steps below to create a new synchronization schedule. Windows scheduled tasks will need to be re-created if installing for a different architecture (64/32 bit).
The calendar icon is grayed to show that the synchronization is no longer scheduled.
Every month on the chosen date, and Every week on the chosen day.
Click Schedule to save the changes.