When enrolling a Windows 10 device into Mobile Device Management (MDM) via the Symantec Endpoint Protection Cloud (SEPC) portal website, the machine is listed in portal's "Groups, Users, and Devices" but does not get past an "enrolling" or "pending" status. The SEPC client software installer is normally automatically pushed from Symantec after enrollment, but this does not occur.
There was an issue with the Software delivery service and the NGC Install MSI used for Windows 10.
The production SDS service is now fixed and this issue should no longer occur in subsequent enrollments.
If issue persists:
NOTE: This will provide managed SEPC protection but device management features will be disabled, including lock and wipe commands.