Unified Agent Local Enforcement client installation fails with message: "Existing product not found. Upgrade cannot be completed"
Updated On:26-03-2019 12:29
Unified Agent Local Enforcement
You are not able to install the Unified Agent Local Enforcement (UA) client that is associated with a ProxySG. This article does not apply to the UA client used to connect to Web Security Service (WSS).
Installing the Unified Agent client returns the following error message: "Existing product not found. Upgrade cannot be completed"
To Install UA:
You must use the following syntax: bcua64-setup.msi CM_URL=https://x.x.x.x:8084/proxyclient/ProxyClientConfig.xml SUP=123456
CM_URL= is used to define the ProxySG appliance acting as the Client Manager.
SUP= is used to define an optional tamper resistance password.