After installing Symantec Endpoint Protection Small Business Edition cloud (SEP SBE) I can no longer ping any of my computers or use traceroute (tracert).
When SEP SBE is installed on a computer it will disable the Windows firewall and take over firewall functionality. The Windows firewall cannot be used after installing SEP SBE cloud, custom firewall rules may need to be created to allow necessary communications for applications in the environment.
How to Enable ICMP communications (Ping, Tracert):
Once the policy distribution hits 100% you will be able to ping all of your machines associated to this policy.