VIP Authentication Services 2016-1 | Firefox displays an Unknown Issuer dialog box when installing the Registered Computer credential.

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Article ID: 164484

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Updated On:

Products

Symantec Products

Issue/Introduction

Firefox may display an Unknown Issuer dialog box to some users when they install the Registered Computer credential.

Resolution

There is no workaround for this issue.

If the user is attempting to install the Registered Computer credential from a known and trusted webpage (such as your enterprise Login page), the user can allow the installation.