During the LDAP Directory synchronization operation, some of the user records are deleted from the VIP Service.
Impacted Platform: Windows and Linux
To address this issue, you can upgrade the VIP Enterprise Gateway to version 9.4. Then, the LDAP Directory synchronization service skips the synchronization operation for an instance of VIP Enterprise Gateway if it logs the “NamingException” error and avoids the probability of the deletion of user records from the VIP Service. The LDAP Directory synchronization service will try to synchronize the user records from the VIP Enterprise Gateway in the next LDAP Directory synchronization cycle.
-With the VIP 2014-1 release, any users which got deleted in the last 90 days due to LDAP Sync issue will get restored via LDAP Sync.