The Cloud version of Symantec Endpoint Protection Small Business Edition (SEP SBE) displays the message "At Risk" in the client GUI, the SEP SBE cloud management console.
This issue appears due to SEP.cloud Partial installation.
The Platform Agent gets installed properly but the AntiVirus Feature has only Orphan entries/Partially Installed.
Enable the Antivirus Engine UI using the command line
In Scenario 1 - The SEP Client Agent UI shows Failed to establish connection with License Server-
In Scenario 2 - The SEP client Agent UI shows you are protected, but still, the SEP.cloud UI shows at risk error. In this case, follow the below given steps.