When upgrading the DLP Enforce system, the DLP upgrader will launch and the tomcat process will start and load, however the upgrader window will hang on loading and no login boxes will display.
Note: This usually indicates there are previous failed upgrade attempts, and the previous upgraders need to be stopped, and then a new upgrader launched.
No Error messages, the upgrader window will just sit there indefinitely without any login boxes being displayed.
On Windows: Kill any currently running upgrades through cancellation or killing the tomcat window.
Netstat –ano | find“8300”and make sure system listening on port 8300 default upgrader port.
On Linux systems: