Need to issue a controlled substance prescription and can't login to Practice Fusion to do so.
Any failure of your VIP Credential ID to validate on Practice Fusion for any reason.
A new install of VIP Access (mobile or desktop) - includes a new phone with migrated settings.
You see a different Credential ID on your app. than you had previously for any reason.
This is a two step process:
Symantec support can help with step 1 only (contact [email protected]), if the app is installed properly, please contact Practice Fusion directly to finish step 2.