By default, Symantec Encryption Management Server sends email reminders to Web Email Protection users telling them that their account will expire if they do not access their account.
The following configuration changes can be made to the reminders:
Web Email Protection Account Expiration Warning is the Message Template used for the reminders and the text of the message can be modified.
By default, the reminder message has a Subject of:
Warning: Symantec Web Email Protection Account Expiration
and the message body appears like this:
Your Symantec Web Email Protection account is about to expire.
In order to keep your account active and prevent your Symantec Web Email Protection messages from being deleted,
you must access your account by clicking on the following URL:
There are some settings which can help adjust the Web Email Protection account expiration notices, however, these must be made via SSH access to the Symantec Encryption Management server.
For assistance making the necessary adjustments to the parameters outside the regular UI, please contact Symantec Support.