When launching the Endpoint Encryption Management agent, no drive is listed and when you attempt to uninstall you receive the error " Unable to uninstall the drive is currently encrypted" The drive also does not report back to the Management Server.
Disk is not encrypted, but you can not uninstall
Error message is unable to uninstall as drive is encrypted
Dell has published the following knowledge base article about this issue. Follow the steps in the article to stop the SSD boot drive appearing as removable media:
Dell Models Affected:
Affected Disk Models:
Note: There may be other models affected, outside of this list.
Affected Storage Controllers: