This article helps users locate and view available reports in the MSS Portal.
The Reports collection tabs let you focus more on the reports that matter to you. Additionally, you have the option of marking any current report as a "favorite,"thereby placing it in your Favorites collection, as well as have a new custom report created by your Services Manager. Finally , you have expanded report exporting format options.
To view reports
1 In the MSS portal, click the Reports tab.
2 In the Reports page, click your desired report collection tab. Choose from the following:
■ Summary - This tab shows the following collections:
■ Favorites - The reports you have marked as favorites are collected here.
■ Recent Reports - Only your 10 most recently run reports are shown in this collection.
■ New Reports - This collection shows the 10 newest published reports.
■ All Reports - This collection displays all of the reports that are available to you, including those that can be found in the other collections.
■ Incidents - This tab shows Incident reports.
■ Devices - This tab shows Device reports.
■ Organizations - This tab shows Organization reports.
■ Requests - This tab shows Request reports.
■ Compliance - This tab shows the Payment Card Industry (PCI), Sarbanes-Oxley (SOX), and Good Practice Guide 13 (GPG) report collection subtabs.
■ PCI - This collection shows compliance reports related to the PCI standard.
■ SOX - This collection shows compliance reports related to the Sarbanes-Oxley standard.
■ GPG - This collection shows compliance reports related to the Good Practice Guide 13 standard.
■ Downloads - This tab shows user's guides, customer-specific documents, and reports that were run offline.
■ IP Addresses - This tab displays a search field where you can type an IP address and view its detail page.
3 In the selected collection page, click the report you want to view.
4 If the report has a selectable timeframe, click the duration in days in the upper-left side of the report, or click the Pick Date Range link to select a custom timeframe.
5 In the report, click any of the active links to view more details about that item.
Pic.1 : Highlighted in red the available report options, as well as the favorite star icon on the right side.
To mark a report as a favorite
1 On any report selection page, click the star icon to the right of the description.
2 Within the report, click the Save as favorite check box.
To export a report
◆ On any report page, click the Export icon and select from the following formats:
■ XML file with report data
■ CSV (comma delimited) - This a comma separated value format
■ Acrobat (file) PDF - Use this format to export the report into a Portable
Document Format file.
■ MHTML (web archive) - Use MIME HTML format to combine resources typically represented by external links together with HTML code into a single file.
■ Excel - This exports the report into a format readable by Microsoft Excel.
■ TIFF - This is the Tagged Information File Format.
■ Word - This exports the report into a format suited to Microsoft Word.
Pic.2 : Highlighted in red the export button and the drop down list with the available format options (i.e. csv,excelm, e.t.c.)
To view compliance reports
1 In the Compliance tab, click the report collection sub tab you want to view.
2 In the expanded report collection list, click the report you wish to view.
3 In the report page, construct a query using the following fields:
■ Select a device from the Device Name list box.
■ If desired, type an IP address in the IP field and/or a host name in the HostName field.
4 Click a number for the desired range of Days or click Custom and modify the date and time for which you want to view logs. Note that reports for date ranges exceeding 30 days are run offline; you will receive email notification when the report is complete.
5 In the Maximum Rows box, type your preferred maximum number of logs for the portal to retrieve. Note that maximum value for this field is 5,000. Reports exceeding this number of rows are run offline; you will receive email notification when the report is complete.
6 In the Timeout (Minutes) box, type the number of minutes you want to allow
the query to run before timing out. The maximum value for this field is 20.
7 Click Run.
Pic.2 : Highlighted in red the available options that need to be modified for any Compliance report of interest