PGP padlock overlay icon is missing or it is shown intermittently. The issue has been noticed until now on NTFS shared folders and DFS shared folders protected by Symantec FileShare Encryption. The issue only occurs on network shares. The issue doesn't occur on local folders encrypted to Symantec FileShare.
Symantec Corporation is committed to product quality and satisfied customers. This issue is currently being considered by Symantec Corporation to be addressed in a forthcoming version or Maintenance Pack of the product. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
This issue is fixed in the following release:
This version/Maintenance Pack is available for download via your account on Symantec File Connect.
Please be sure that the folder remains encrypted even though the overlay icon is shown intermittently. To make sure if the folder is enrypted, please do the following:
If the folder of file is not encrypted, Symantec File Share tab will not be shown on the folder or file properties.