Sometimes there are instances of the issue when task response links in the ProcessView page of the ticket are not loading correctly on the client side.
The symptoms may be 404 errors , 'Server refused the connection" error or dialogs stuck in 'Loading' state.
This isssue can be resolved by 2 approaches:
1. By updating 'localhost' value to server Netbios name/FQDN/DNS alias:
a. Go to All Programs > Symantec > Workflow > Workflow Designer > Tools > LocalMachineInfoEdtior or open Settings from the Task Tray Tool.
In Workflow Server section click the ellipsis for Workflow Server Configuration.